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How To Come Up With A Policies And Procedures Manual And Management Guides For Real Estate

By Christine Wilson


The desire of any broker is to see their company operate without any hitches. However, this can be difficult to achieve without a good Policies and Procedures Manual and Management Guides for Real Estate. Find out how to come up with the same from the paragraphs that follow. You are surely up for an invaluable read that will educate you greatly.

You need to begin by determining the areas to be covered by your company policies, procedures and guidelines. All the basics from the mission statement of the company to general operational principles should be included in the document. It may not be easy to exhaustively discuss all the areas that need to be tackled as each firm has its own specific needs. However, the most common topics are brokerage relationships, commissions, termination of employees etc.

There are two main ways of developing an office guide. The first and the simplest way is through doing it internally. This involves purchasing a complete document that you can edit to suit your specific needs. This method is simple and mostly used by firms that do not want to spend a lot on the project. Alternatively, you can hire an expert who is familiar with producing similar manuals.

Hiring a consultant involves taking certain issues into consideration. You can find a good consultant through online search or referrals. Still, you can request for recommendations from a recognized professional association. Even though working with a consultant is costly, it is the best way to come up with a tailored document. Before selecting any expert, be sure they are reputable, experienced and certified.

A manual and management guide should be easy to understand. You should make it friendly to the users, attractive and not difficult to read. The language to be used in the entire file should be uncomplicated and clear. Each chapter and topic should also be clearly marked to make it easy for anyone to go directly to what they are looking for.

The essence of coming up with an office manual is to make it easily accessible. Lots of thought should therefore go into deciding on the best ways to distribute it. Each employee, including new recruits, should know where and how to find a copy of any guide they are interested in. Online copies should also be available for salespeople who spend most of their time in the field.

Updating a policy document is as important as developing one. Therefore, your real estate firm should come up with a good strategy of keeping it current. To achieve this, coming up with a workable maintenance plan is recommended. This is mainly because organizational priorities and rules must change to reflect market trends and changing laws. Involving an attorney before effecting any amendment is recommended.

Effective operational guidelines play important roles in real estate firms. They ensure that everyone within an organization, from employees to management, understand the rules to follow. They also clearly define relationships and all organizational functions. In addition, they offer clear ways of resolving problems as soon as they occur.




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